Wednesday, December 26, 2007
The first 100K
Wednesday, December 12, 2007
Apologies for the outage on December 12
At half past midnight Eastern time on December 12th, our site started generating server side errors that prevented users from being able to use our service. Unfortunately the outage wasn't a full outage. The web site was operational, but would serve up error messages instead of fulfilling user requests. As a result, our monitoring system, that, at the time, simply tested to see if it got a response from the web server, did not send a page to our network staff to let them know that there was an issue at hand that needed to be taken care of immediately. This incident only got resolved when our staff came to the office in the morning and noticed the issue. It was quickly fixed after that, but left tens of thousands of you stranded in the interim.
That's not the experience that we would want you to have when using SceneCaster and we are taking concrete steps to make sure that this scenario can not occur again in the future. More specifically, we have now set up monitoring that checks the content that the web service returns rather than simply making sure that it returns something.
We understand that many of you were frustrated, especially the new users that had just signed up for the service, and would like to apologize to all of you who experienced difficulties using SceneCaster as a result of this outage. We're putting the necessary changes in place in our processes to make sure that you never have to experience similar circumstances in the future.
=Alain
Monday, December 10, 2007
SceneCaster earns the #1 spot on FaceBook
Thanks for making us #1!
Friday, December 7, 2007
Stability release, upcoming feature release, a new Facebook group and plenty of new holiday objects
It's been quite a while since my last post. We're going gangbusters here at SceneCaster HQ, getting ready for the launch of our next release, scheduled for end of January. Two days ago we deployed a stability release to address many of the issues that you have raised since we launched at the end of September. We're busily at work on the next version which will be a feature release. We'll be posting more info on what is new when we get closer to the release.

Given the time of year and the success that we had with our Halloween collection, we've also released a holiday collection with all sorts of objects that you might use to make 3D greeting cards to send to your friends for the holidays. How about sharing what you build with me (use the share link at the scene description page) and I'll post about the holiday scenes that I find most interesting!
Michael, our eminent Scene Master, has started up a facebook group where you can learn directly from the Master. He's accessible and he's open to your questions! He's also posting "How To" videos there to show you how to do the more difficult operations with SceneCaster. You can visit Michael at our FaceBook group page.
Jonathan should be posting about the fact that we are number 1 on the Most Active list of FaceBook apps today. We want to say thank you to all of our users because what that means is that you are using it a lot!
=Alain